Shipping Policy

Processing Time

Please allow 24 hours for your order to be processed (if we are experiencing a high volume of orders, processing may take up to 48 hours). This process usually involves;

  • Checking your product
  • Making sure it is the right product
  • Checking your address and details
  • Bubble-wrapping your product to ensure no damage is incurred
  • Printing your shipping label

Shipping Rates and Delivery Estimates

Shipping Method Estimated delivery time Shipment cost
Australia Post Standard 2-4* business days FREE
Australia Post Express 1* business day Free on Orders > $50
Australia Post International Economy 6-9* business days $20 (fixed)
Australia Post International Standard 5* business days

$25 (fixed)

* Estimates provided by Australia Post and delays can occasionally occur.

All of our shipping methods include a tracking number, which will be emailed to your when your package is shipped. 

Shipping Confirmation and Order Tracking

Once your package is shipped, you will be notified via your email address. You will also receive a tracking number which can be used to track your package. This will usually be sent within 24 hours. 

Customs, Duties and Taxes (if applicable)

Mr Saffron will not be responsible for any customs, duties and taxes incurred with your package. All fees imposed after your parcel has been shipped from Australia will become the responsibility of the buyer. 

Damages

Mr Saffron will not be responsible for damages or loss imposed by the shipping courier. However, we may be able to assist you in certain cases. If the package you have received is damaged or missing, please file a claim with Australia Post and provide all documentation received from Mr Saffron.